This Privacy Policy (“Policy”) describes the information PilotDrop (“PilotDrop”, “we”, “us”, or “our”) collects through our app, website, and other interactions with you, and how that data is used and shared. If you have questions or concerns about this Policy, please contact us at the information below.

By using PilotDrop, you acknowledge that you have read and understand this Policy. We may modify this Policy at any time. All changes will be effective immediately upon posting to our website and app. Material changes will be conspicuously posted or otherwise communicated to you.

Information We Collect

We collect two main types of information: information you provide and information collected automatically.

Information You Provide:

  • Account Information: When you create an account, we collect information such as your name, email address, and password (encrypted).
  • Delivery Information: When you place an order, we collect information such as your name, shipping address, and billing address.
  • Contact Information: When you contact us for support or send us feedback, we may collect your name, email address, and the content of your message.

Information Collected Automatically:

  • Device Information: We collect information about the device you use to access PilotDrop, such as device type, operating system version, and unique device identifiers.
  • Usage Data: We collect information about how you use PilotDrop, such as the features you access, the time you spend using the app, and the searches you perform.
  • Log Data: When you use PilotDrop, we collect server logs that may include information such as your IP address, browser type, and the pages you accessed.
  • Cookies and Similar Technologies: We use cookies and similar technologies to track your activity on PilotDrop and remember your preferences. You can disable cookies, but this may impact your experience using the app.

How We Use Your Information

We use your information to:

  • Provide and improve PilotDrop services.
  • Process your orders and deliver your packages.
  • Send you important information about PilotDrop, such as changes to our terms and conditions or privacy policy.
  • Respond to your inquiries and requests.
  • Send you marketing communications, but only if you have opted in to receive them. You can opt out of receiving marketing communications at any time.
  • Analyze how you use PilotDrop to improve our services.
  • Prevent fraud and protect the security of PilotDrop.

How We Share Your Information

We may share your information with third-party service providers who help us operate PilotDrop, such as payment processors, shipping companies, and data storage providers. We will only share your information with these providers to the extent necessary for them to perform their services.

We may also share your information with law enforcement or other government agencies if required by law.

We will not sell or rent your information to third parties for marketing purposes.

Accessing and Updating Your Information

You may access and update your account information at any time by logging in to your PilotDrop account. You can also contact us to request access to or deletion of your information.

International Transfer

Your information may be transferred to, stored, and processed in countries outside of your own, including the United States. These countries may have different data protection laws than your own country.

Security

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever completely secure or error-free. You are responsible for protecting the security of your password and using PilotDrop responsibly.

Third-Party Sites

PilotDrop may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of these websites before you provide any information to them.

Children’s Privacy

PilotDrop is not intended for children under the age of 13. We do not knowingly collect information from children under 13. If you are a parent or guardian and you believe that your child has provided us with information, please contact us.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: